What is a franchise and how does it work are common questions which we will answer in detail, as well as their advantages.
A franchise is a business model based on the silent trust between the collaborating parties who decide to start the process.
According to official definitions, we can understand a franchise as being:
It's important that we don't consider a franchise as an independent business since this business model is based on the investment, by the franchisee, in an operating methodology and brand established by the franchisor.
Once the investor makes the payment for the franchise right, it becomes a franchise of the brand.
In this way, the franchisee acquires, with the license, the Know How and the support of a brand recognized in the market. The franchisor ensures that the business model follows the quality standards necessary for the image of the company. This is carried out through the signing of the franchise agreement between the two parties.
From this moment, all processes and procedures for the premises search where the services will be operated and its subsequent adaptations and opening begin.
The franchisee must take the requirements into account set forth by the brand when searching for and conditioning their premises. Because all Stores must have the same characteristics, the customer can always recognize the brand and feel comfortable in the Store.
One of the main and most important parts of the agreement between the parties are the terms and conditions of the business relationship. This includes clauses such as:
It's important to be clear that the ownership of the brand will always belong to the franchisor who transfers the rights to operate under its name.
In conclusion, a franchise will be considered as an optimal model to implement a business with a low failure risk.
The main advantage of acquiring a franchise model is not having to start a business from scratch which implies previous market study, brand development, a financial plan etc., all those tasks prior to creating a business.
This mainly helps in reducing costs and risks which threaten entrepreneurs and startups in their early years.
Next, we deal with the biggest advantages of acquiring a franchise.
"Know How" is the set of knowledge, experiences and techniques of the company, its DNA. All this information is set out in the Operations Manual which is given to the franchisee which we will discuss later.
This set of decisions and tasks must be carried out by the franchisee to run the business, satisfying customers and achieving profit.
This "Know How" is carried out by the brand based on its experience in the market and is development and adapted based on its changes to ensure success for the brand and its franchisees.
Another advantages of investing in a franchise is to operate your business under a brand recognized by customers nationally and internationally, depending on the franchise. As well as saving you years of transitioning from an unknown brand to getting recognition, you also save the large sum of money spent on brand positioning.
Customers will already know your business and the services or products it offers, you just have to worry about giving a good service.
As well as operating under a recognized brand name, the brand gives support to its franchisees, under the agreement, to guarantee the success of the business model.
The franchise offers franchisees the opportunity to benefit from powerful marketing and advertising strategies, as well as engineering teams with constant R&D. The franchisee has the resources of a large company which an individual could not get.
All clauses and obligations of this agreement are included in the Operations Manual, which is a documents with all the guidelines so that the franchisee can run their business without having to make a strategic plan. The aforementioned document details, by the franchisor, everything needed in order to offer the franchisee a structured business project in each part of the company's value chain.
Within the Operations Manual, we find specific details about the business model such as:
Training is a fundamental part of the franchisor-franchisee relationship because it ensures that the business model is carried out according to the methods needed for it to operate successfully.
Being a franchisee is not for everyone so it's important to do a self-analysis and see if you have the necessary characteristics needed to fit the position and run such a business.
Basic characteristics of a franchise: